This page presents the Key Performance Indicators (KPIs) for service monitoring, covering treatment entry, treatment exit, and outcome measures. These indicators help assess service efficiency, patient engagement, and overall impact.

🟢 Entering Treatment

IndicatorDescription
Referrals into the ServiceTotal number of new referrals received in the quarter.
Total Patients AssessedNumber of patients assessed for treatment during the quarter.
Inpatient Assessment TimelinessPercentage of referred inpatients assessed within 72 hours of referral.
Patient ProfileDemographic breakdown of assessed patients.
Primary Illicit Drug UseNumber of patients whose primary issue is illicit drug use, listed by substance.
Detox InitiationNumber of patients commencing detox at the time of assessment.
Alcohol as Primary SubstanceNumber of patients whose primary substance use issue is alcohol.
AUDIT ScoresAUDIT screening scores for patients with alcohol as their primary substance.
Average Appointments per PatientMean number of appointments attended per patient.

🔵 Exiting Treatment

IndicatorDescription
Engaged in Community TreatmentNumber of patients already engaged in community treatment upon exiting.
Not in Community TreatmentNumber of patients exiting without engagement in community treatment.
Referrals to Community TreatmentNumber of patients referred to community-based treatment services.
Declined Onward ReferralNumber of patients who declined further referral for ongoing support.

🟠 Treatment Outcomes

IndicatorDescription
IBA SessionsNumber of Identification and Brief Advice (IBA) sessions delivered.
Harm Reduction AdviceNumber of patients receiving harm reduction guidance.
NPS Harm ReductionNumber receiving New Psychoactive Substances (NPS) harm reduction advice.
OST AdviceNumber of patients receiving advice on Opioid Substitution Treatment (OST).
Naloxone DiscussionsNumber of patients receiving information on Naloxone use.
Naloxone Training SessionsTotal number of formal Naloxone training sessions conducted.
Naloxone Kits IssuedNumber of Naloxone kits provided to individuals.
Relapse Prevention SessionsNumber of structured relapse prevention sessions delivered.
Motivational Interviewing SessionsTotal number of motivational interviewing interventions conducted.
Liaison with Hospital ProfessionalsNumber of interactions with hospital professionals regarding patient care.
Liaison with Community ProfessionalsNumber of interactions with external community professionals.
Prescribing Advice to StaffNumber of instances where prescribing advice was provided.
Psychosocial InterventionsNumber of psychosocial interventions delivered.
Resources IssuedTotal number of harm reduction resources provided to patients.
UDS Advice & DiscussionNumber of urine drug screening (UDS) advice sessions held.
UDS Carried OutTotal number of urine drug screenings completed.
Signposting to Other ServicesNumber of patients referred to other relevant services (See Signposting tab).

📊 Understanding Performance Indicators

The above KPIs provide a structured approach to tracking service effectiveness. They help assess:

  • 📌 Patient engagement – how many people access and complete treatment.
  • 📌 Quality of care – whether assessments and interventions meet clinical standards.
  • 📌 Harm reduction efforts – ensuring at-risk individuals receive appropriate guidance.
  • 📌 Service impact – tracking referrals, onward care, and relapse prevention.