This page presents the Key Performance Indicators (KPIs) for service monitoring, covering treatment entry, treatment exit, and outcome measures. These indicators help assess service efficiency, patient engagement, and overall impact.
🟢 Entering Treatment
Indicator
Description
Referrals into the Service
Total number of new referrals received in the quarter.
Total Patients Assessed
Number of patients assessed for treatment during the quarter.
Inpatient Assessment Timeliness
Percentage of referred inpatients assessed within 72 hours of referral.
Patient Profile
Demographic breakdown of assessed patients.
Primary Illicit Drug Use
Number of patients whose primary issue is illicit drug use, listed by substance.
Detox Initiation
Number of patients commencing detox at the time of assessment.
Alcohol as Primary Substance
Number of patients whose primary substance use issue is alcohol.
AUDIT Scores
AUDIT screening scores for patients with alcohol as their primary substance.
Average Appointments per Patient
Mean number of appointments attended per patient.
🔵 Exiting Treatment
Indicator
Description
Engaged in Community Treatment
Number of patients already engaged in community treatment upon exiting.
Not in Community Treatment
Number of patients exiting without engagement in community treatment.
Referrals to Community Treatment
Number of patients referred to community-based treatment services.
Declined Onward Referral
Number of patients who declined further referral for ongoing support.
🟠 Treatment Outcomes
Indicator
Description
IBA Sessions
Number of Identification and Brief Advice (IBA) sessions delivered.
Harm Reduction Advice
Number of patients receiving harm reduction guidance.
NPS Harm Reduction
Number receiving New Psychoactive Substances (NPS) harm reduction advice.
OST Advice
Number of patients receiving advice on Opioid Substitution Treatment (OST).
Naloxone Discussions
Number of patients receiving information on Naloxone use.
Naloxone Training Sessions
Total number of formal Naloxone training sessions conducted.
Naloxone Kits Issued
Number of Naloxone kits provided to individuals.
Relapse Prevention Sessions
Number of structured relapse prevention sessions delivered.
Motivational Interviewing Sessions
Total number of motivational interviewing interventions conducted.
Liaison with Hospital Professionals
Number of interactions with hospital professionals regarding patient care.
Liaison with Community Professionals
Number of interactions with external community professionals.
Prescribing Advice to Staff
Number of instances where prescribing advice was provided.
Psychosocial Interventions
Number of psychosocial interventions delivered.
Resources Issued
Total number of harm reduction resources provided to patients.
UDS Advice & Discussion
Number of urine drug screening (UDS) advice sessions held.
UDS Carried Out
Total number of urine drug screenings completed.
Signposting to Other Services
Number of patients referred to other relevant services (See Signposting tab).
📊 Understanding Performance Indicators
The above KPIs provide a structured approach to tracking service effectiveness. They help assess:
📌 Patient engagement – how many people access and complete treatment.
📌 Quality of care – whether assessments and interventions meet clinical standards.